Case Studies

One Clinic Group. Five Months. Every Number Reconciled.

One published case study, reconciled line by line against the client’s own booking and sales records. A five-location Australian clinic group using a text-first AI receptionist to answer enquiries, book patients and follow them up.

Book a Free Discovery Call See the Results
Business analytics dashboard showing AI automation performance metrics and growth charts
The Numbers

What Did the AI Receptionist Actually Do?

Measured for one client, a five-location clinic group, between 1 June and 31 October 2026. Reconciled against the clinic’s own records.

568
Appointments booked
By the AI, across 5 locations
86.6%
Show rate
318 of 367 that reached their date
$262,760
In patient sales
72 patients at a $3,649 average
307
Booked after hours
Of 568, on weeknights and weekends
Case Studies

The Clinic Group Case Study

Client details anonymised at the client’s request. Every figure below is reconciled to a dated, frozen snapshot.

Medical & Allied Health

Five-Location Clinic Group

Queensland and Tasmania, 1 June to 31 October 2026

The Challenge

Facebook ad enquiries arrived faster than reception could answer them, and many landed at night or at the weekend. Slow replies meant cold leads and empty calendar slots.

What We Built

A text-first AI receptionist that picks up ad enquiries over SMS and chat, answers booking questions, books patients into the right location calendar, then confirms, reminds and follows up the ones who go quiet.

The Results

568Appointments booked by the AI
559Individual patients booked
86.6%Show rate on appointments that reached their date
$262,760In patient sales from AI-booked patients
Read the full case study
Reviews

What Clients Say

Verbatim Google reviews. Names shown as the reviewers published them.

“Working with Matt has transformed my business and streamlined my operations to no end. Would recommend to anyone looking for help with the digital automation side of there business.”
Allan Shields
Google Review
“Matt at Stacked Digital has been incredibly helpful and is always willing to share his knowledge. If you are looking for reliable ways to automate your business functions, you are in great hands. Matt is knowledgeable, proactive, and genuinely committed to helping businesses succeed. Highly recommend!”
Lasith Fernando
Google Review
“Working with Matthew at Stacked Digital has been an absolute delight. He is incredibly knowledgeable and produces amazing work. He helped completely redesign and renovate our business website, and we love the work he has done! Matthew was also incredibly patient and understanding with us, taking the time to ensure we are 100% happy with the work before launching. I highly recommend his services.”
Nat Theodora
Google Review

Reviews are published on our Google Business Profile and reproduced here word for word.

Ready to See These Results in Your Business?

Book a free discovery call. We will show you exactly which AI automation systems would make the biggest difference for your business.

Book a Free Discovery Call
FAQ

Common Questions

Yes. The clinic group case study is the one we publish, and every figure in it is reconciled against the client’s own booking and sales records for a stated date range. The client is anonymised at their request. As more clients agree to be published, we add them here.
Results vary by business, but most clients see measurable improvements within the first 30 days. We set clear benchmarks during the discovery call so you know exactly what to track and what success looks like for your business.
Most AI receptionist, chatbot and voice agent setups are live within 1 to 2 weeks. From there, the system handles more calls, captures more leads, and automates your follow-ups. How quickly you see results depends on how many calls and enquiries you are missing now.
Funding varies based on what we build. We give you a clear scope and funding breakdown before any work begins. No surprises, no hidden fees. Most businesses see a return on their funding within the first month.

Let Us Build Your Success Story.

Book a free discovery call and find out how AI automation can save you time, capture more leads, and help your business grow.

Book a Free Discovery Call
Free, no obligation
30 minutes
No hard sell